Skye Companion

Support

A calm, honest guide to the Isle of Skye, made by The Granary in Portree. Here's how to get help.

Common questions

I paid but the app still shows locked content

Open the Unlock tab and tap "Restore purchase" — this reconnects your existing purchase to the app without charging you again. If it still doesn't unlock, email us below with the email address linked to your Apple ID and we'll sort it out.

Do I need an account?

No. Skye Companion doesn't use accounts, logins, or passwords. Everything is stored locally on your device.

The weather or map isn't loading

Both need a live connection — weather updates and map tiles won't load without signal, which is common in parts of Skye. Everything you've saved is still available offline; only the weather card and map tiles need a connection.

I found something inaccurate in the app

Please tell us — opening hours, prices, and closures change, and we'd rather fix it than leave it wrong. Include the name of the place and what's changed.

Still need help?

Email murphy270678@gmail.com and we'll get back to you.